From Centrex to Cisco VoIP
UW-Madison is transitioning to a new telephone and voice platform. The original State of Wisconsin contract for AT&T Centrex (analog and ISDN) telephone service has ended. The contract extension includes price increases intended to motivate State agencies to move to new technology.
UW-Madison will be using Cisco VoIP technology with access to the telephone network for local and long distance calling via AT&T. This will be the mandatory telephone service for UW‑Madison.
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When & how long?
We expect the project to be complete by the end of June 2018.
Setup & testing
Server & network setup, testing, training & documentation
Migration & testing with 16 early‑adopter departments
Migration of remaining campus departments to Cisco
Jun 2017–Jun 2018